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The Truth about Victoria’s Secret


I have been reading another junk mail services’ blog post entitled May Member Update from May 22nd about stopping Victoria’s Secret and how their members have to call them personally to be removed from their mailing list.

stopthejunkmail has been sending removal requests to Victoria’s Secret via email for years on behalf of our subscribers. In return we always receive a VERY helpful and courteous reply with plenty of information on what to expect and how long the process of reducing your postal junk mail with Victoria’s Secret will take.

I am confused as to why another service to stop postal junk mail is giving out incorrect information to it’s subscribers. All you have to do is contact Victroria’s Secret Customer Service Center and send them your removal information including your customer number, source code and Key code. The more detail the better.

Here is an actual response from Victoria’s Secret sent just this week as they started a campaign for their PINK Sale.

> Dear Customer,
> Thank you for your e-mail regarding your E-Mail Exclusives and catalogues. We will be happy to comply with your request.
> We have verified that your e-mail address has been removed from our online mailing list. Please allow 7 to 10 business days for this change to occur.
> It may take up to 90 days for you to stop receiving our catalogues as they are preprinted. We appreciate your patience as this change is being implemented.
> If for any reason, you receive a catalogue from us after 90 days addressed to any variation of your name or address, please contact us by telephone or reply to this e-mail.
> Customer, Victoria’s Secret values each of our customers and hope you will grant us the opportunity to serve you again in the future. Thank you for contacting Victoria’s Secret.
> Sincerely,
> Customer Services

Note: I have suppressed our subscribers name and the Victoria’s Secret Customer Service representative’s name from the e-mail for privacy.

Margot Brown

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